The things people ask us most. If your question is not here, write to us and a person will answer.
Yes, always. Every order leaves in a plain, unbranded outer bag. The shipping label carries only the sender name and address — nothing on the outside of the parcel names the contents, the category or the store.
No. The statement shows only our registered business name, never what you ordered.
No. You can check out as a guest. An account simply saves your address and lets you track past orders.
S, M, L and XL across the range. The size guide has bust, waist and hip measurements in inches, plus a bra-size conversion if you are buying for someone else.
Take the larger one. Our fabrics stretch, and lace is forgiving — size down for a snugger fit, up for comfort.
Yes. You can exchange an eligible item once within 7 days of delivery, provided the hygiene seal and tags are intact and the replacement size is in stock.
Orders placed before 2:00 PM IST are dispatched the same business day. Metro cities usually receive them in 2–4 business days; other locations take 4–7. You can check delivery to your pincode from any product page.
We ship to every pincode our courier partners service. We do not ship outside India at present.
Shipping charges, where they apply, are shown at checkout before you pay. Nothing is added afterwards.
Credit and debit cards today, with UPI coming shortly. Payments are handled by a secure gateway — we never see or store your card number, CVV or UPI PIN.
Yes. Every price is in Indian Rupees (₹) and inclusive of GST. A GST invoice is issued with every order.
Anything unworn and unwashed, within 7 days of delivery, with tags and the hygiene seal intact. For hygiene reasons we cannot accept an item once its seal is broken.
Tell us within 48 hours of delivery and send a photograph of the item and its packaging. We will replace it or refund it in full, including shipping.
We start the refund within 3 business days of the return passing inspection. UPI refunds usually appear in 1–3 business days; card refunds take 5–7, depending on your bank.
We do, when the item arrived damaged, faulty or incorrect. For a change of mind, the cost is yours.
Still have a question?
